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Denise Fowler

Denise Fowler

Online Business Manager

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Denise Fowler

Hi There!

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I’m Denise and I'm here to take charge of your operations procedures, making them work for you profitably, efficiently, ethically and consistently!
I love all things systems, especially how they can be used to empower trainers, coaches and creatives to build their businesses with ease. I am here to show you how you can use them to reclaim your time and energy, focus on your goals and grow a profitable business.
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Work with me

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I am dedicated to working with female trainers, coaches and creatives. My aim is to evoke confidence through the power of systems and provide support and understanding as I walk you through your system setup…

ONLINE BUSINESS MANAGEMENT

ONLINE BUSINESS MANAGEMENT

When you start out in your business, you are all things and there's only yourself to manage. You have no-one to tell you how to do things, how long it should take and how much you should make. IT'S GREAT! (until it’s not so great…)

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OVERSEEING & MANAGING YOUR PROJECT

OVERSEEING & MANAGING YOUR PROJECT

Do you need a project completed but you're so tied up with everything you can't see the wood for the trees?
Speak to me today and let’s discuss what issues you are facing and how I can help.

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DUBSADO SETUP & MANAGEMENT

DUBSADO SETUP & MANAGEMENT

Setting up a Dubsado customer relationship management (CRM) system allows you to organise and automate your relationships with current and prospective clients - make sure you are making the most of your system.

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Looking for help with something else?

I have a fantastic network of amazing ladies who can help with any other technical services that you may need, such as email service providers, lead pages and website maintenance and design.

So, if you’re struggling and don’t know where to go, I would love to be able to support you to get the help and advice you need.

Don’t struggle alone, allow me to guide you through the tech maze!

"Streamlining your business"

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Denise began her Virtual Assistant business with the idea to support businesses and solo entrepreneurs with their operational needs.

Having worked with new and existing SME’s for over 30 years and owning two businesses herself, she understands the commitment and desire to succeed that is involved in running any enterprise.

Not everyone loves Technology, it is a necessary evil for some.  Realising this, Denise has now honed her services to work with Female Trainers, Coaches and Mentors who struggle with this and she provides support and understanding as she steers them through.

This is something that Denise loves, she is a bit of a geek and intuitively playing around with CRM systems, setting up a project management tools and creating landing pages is fun to her (we know, but we did warn you she is a geek!).

She also understands that the concept of outsourcing work can seem daunting to most people.  How do you get started?  What if you chose the wrong person?  Will you need to train them?

Of course, there is always a learning curve when you start working with someone new, but Denise aims to make it as painless as possible. Having a free, 30- minute discovery call at the start allows you both to begin building the trust and connection needed to work together and grow your business.

 

Why not book your discovery call today?


 

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  • ” Denise’s attention to detail and organisational skills are second to none…

    …She was a lifesaver and a calming influence when things got crazy. Nothing too much of a problem and tasks always done with a smile. I’ll forever be grateful for all that she did to keep things orderly as we grew our business. ”

    Jill Brandenburg ~ House Doctor Limited
  • “ If you want someone to help you, not only with the day to day running of your business, but to also help you grow your business then Denise is who you need….  …she will be an asset to any entrepreneur or business. ”

    Annie Doherty
  • “ My company secretary was off and Denise stepped in to help me out as I was struggling with all the additional paperwork.  I cannot recommend Denise enough.  Very professional with a prompt service – I can use her as and when which is ideal and she has a great knowledge of all PC work… ”

    Sue Matthews ~ Premier Inn F&B Manager
  • “ Denise has an incredible work ethic and excellent organisation skills. She can turn her hand to any challenge and works in a calm and positive way to get the job done. She would be an asset to any business for sporadic extra support or on a more regular basis. ”

    Lucy Inskip ~ House Doctor Limited


The Blog

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Do you really know what your client’s challenge is, or are you deciding for them?

How to embrace the rhythm of Caydence to help your business flow!

Why you need an OBM if you want to grow and free up your time.

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Oh my goodness, I absolutely love my Clients <3 <3 Oh my goodness, I absolutely love my Clients <3 <3 <3⠀⠀⠀⠀⠀⠀⠀⠀⠀
Thank you so much @thevirtual_assistant, this is absolutely beautiful.  It's already burning and smells divine.⠀⠀⠀⠀⠀⠀⠀⠀⠀
THANK YOU!⠀⠀⠀⠀⠀⠀⠀⠀⠀
(I always thought it was supposed to be me sending gifts, this was such a surprise xx)
I love Wednesday's, it's half way through the week I love Wednesday's, it's half way through the week and it's when you either get that  AAAARRRRGGG! moment that you haven't got enough done or you're feeling AAAAHHHHH! as you're well on your way!⠀⠀⠀⠀⠀⠀⠀⠀⠀
Weirdly, Monday is my favourite day, I'm strange like that, but pretty much any day is good when you're living well ;)⠀⠀⠀⠀⠀⠀⠀⠀⠀
What's your favourite day?
I know it’s not a national day or anything, but I know it’s not a national day or anything, but I just wanted to remind everyone that being KIND costs nothing!!!⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Take a moment today to help that lady in the shop who’s looking lost, call someone you think may need a call, especially at the moment, pay for someone’s coffee and watch them smile, but above all, be kind to yourself!⠀⠀⠀⠀⠀⠀⠀⠀⠀
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You are here doing an amazing job, let’s celebrate that!!!
Do you have operating procedures in place that any Do you have operating procedures in place that anyone in your team can see?⠀⠀⠀⠀⠀⠀⠀⠀⠀
Do you regularly review with your staff or associates to check they know what they are doing and are happy doing it?⠀⠀⠀⠀⠀⠀⠀⠀⠀
What processes do you have in place.⠀⠀⠀⠀⠀⠀⠀⠀⠀
Managing teams means that you really need to have processes in place so that everyone knows what they are doing and when they need to do it by.⠀⠀⠀⠀⠀⠀⠀⠀⠀
It's also about taking on the right people for the job in the first place, but again, this is all about the systems that you use, your hiring system, your onboarding system (can you tell I love a system!!!)⠀⠀⠀⠀⠀⠀⠀⠀⠀
It can be so overwhelming when you need to pass on a task but don't know where to start, how to hire and how to keep those people, where do you start?⠀⠀⠀⠀⠀⠀⠀⠀⠀
If you need help, I can certainly assist, but if you are looking to start a process, download my FREE 10 Steps To Outsource guide which will walk you through where to start, how to decide and how to onboard your first (or maybe next)  person who can support you in your growth.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Link to guide is in the comments.
Do you have a team?⠀⠀⠀⠀⠀⠀⠀⠀⠀ ⠀ Do you have a team?⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Who's in your team?⠀⠀⠀⠀⠀⠀⠀⠀⠀
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It's not just about who you work with, employee's, associates, etc., it's about who supports you too.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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I have an amazing team around me, people I speak to every week who help keep me on track, I class them as friends as well as colleagues and I'm so proud to have them around me.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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So, who is in your team?  Give them a shout out!
The thing with delegating is making sure that you The thing with delegating is making sure that you pass on the RIGHT tasks.  Most business owners start by passing on tasks that they don't want to do, but then they spend all their time explaining what they want - they may as well have done it themselves!⠀⠀⠀⠀⠀⠀⠀⠀⠀
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The art of delegation is to find out what you need to delegate, or outsource, and then just do it!⠀⠀⠀⠀⠀⠀⠀⠀⠀
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So start by looking at everything that you do (including things you do at home and in your personal life). List them out and put them into three columns:⠀⠀⠀⠀⠀⠀⠀⠀⠀
1.  What you love to do⠀⠀⠀⠀⠀⠀⠀⠀⠀
2.  What you hate to do⠀⠀⠀⠀⠀⠀⠀⠀⠀
3.  What you THINK you should be doing, whether as a mum or a business owner, what are the things that you believe that it is your role to do?⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Some of these items will be a solid 'I'm doing this', but try to look at this objectively. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Look at what tasks bring you value (whether that is a high value task like reading a book to your children or speaking to potential clients, or a low value task like cleaning or scheduling social media posts).⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Once you've done this, you have an idea of what you should be doing and what you can pass on without worrying!⠀⠀⠀⠀⠀⠀⠀⠀⠀
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What tasks do you currently delegate?
The art of delegating, or outsourcing, is to work The art of delegating, or outsourcing, is to work out the tasks that are taking away your time and energy and then making sure that you have the right person in place to do the work, someone you can trust.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Once you have that in place, then how on earth do you pass on this job without spending hours teaching them?⠀⠀⠀⠀⠀⠀⠀⠀⠀
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The thing is, you can't, not if you want them to do well.  But what you can do is make a process so that it goes as smoothly as possible.⠀⠀⠀⠀⠀⠀⠀⠀⠀
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One of the easiest ways is, as you are working on the tasks you want to pass over, write down what you do.  This creates your SOP's (standard operating procedures), something every business needs, then you will have something to give them. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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Work together at first to settle them in and then.... let go!  Use the time to build your business further or take time for you. ⠀⠀⠀⠀⠀⠀⠀⠀⠀
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There you go, you've delegated a task and you're ready to take it to the next stage with your business, good luck!

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